Shipping policy

Thank you for shopping at Luna Bloom. This Shipping Policy explains how and when your order will arrive.

Where we ship

We ship to addresses in the United States, Canada, the United Kingdom, Australia and New Zealand.

Processing time

Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. During high order volumes, processing may take slightly longer; if there will be a significant delay, we will contact you by email.

Shipping rates and delivery estimates

Standard Tracked Shipping (United States, Canada, United Kingdom, Australia and New Zealand): Free. Estimated delivery time: 7-15 business days in total, including processing.

Priority Express Shipping: $6.99 USD, where offered at checkout.

Shipping charges and available options are shown at checkout before you pay.

All prices are in US dollars (USD). Orders shipped outside the United States may be subject to import duties or taxes charged by the destination country, which are the responsibility of the customer.

Shipment confirmation and order tracking

You will receive a shipment confirmation email with your tracking number once your order ships. The tracking number becomes active within 24 hours.

Damaged, lost or incorrect items

If your order arrives damaged, defective or incorrect, or does not arrive within the estimated delivery time, email contact@lovelunabloom.com with your order number and photos where relevant, and we will arrange a replacement or refund.

Returns

You can return items within 30 days of delivery. Please see our Return & Refund Policy for full details.